Training services

Our knowledge, at your disposal

We program custom made courses suited to the Customer’s needs and that can be trained in Company or at ITEMSA’s classrooms. We design a kind of training-action oriented to business management and mainly practical. And we do it with competent, practical and experienced trainers.

Our Training services have the following characteristics:

  • Suited to the study of the Customer’s needs (Company-trainee): custom made courses.
  • Oriented to the efficient performance of the jobs (retraining or refresher courses, and polyvalence): training-action towards business management, mainly practical.
  • You can choose the place for the training: at the Company’s facilities or at ITEMSA’s classrooms.
  • Evaluation of the courses quality and effectiveness (of the trainers and the written information provided) by the trainees, immediately at the end of the course, and of the results by the Customer Company, subsequently (efficient and quick answer, translated into results in the trainee’s performance).
  • Written information (manuals) and pedagogical material carefully selected in every aspect: texts structure, slides and practical cases, text and presentation, constant updating, bibliography, etc).
  • Competent, practical and experienced teachers.
  • Excellent facilities for the training.
  • Financing possibilities: preparation and processing of Company’s and associations’ plans; inclusion in group plans, etc; completion of the official documentation in order to ensure public aids.
  • Coherence with the corporate culture of our Customer Companies and organized scheduling (planning of their training activities). 
  • Openness and orientation to change (new technologies and modern management techniques) within the framework of the new emergent business culture.
  • Wide course repertory (by management areas)
  • Several levels (basic, intermediate and specialization courses)

ITEMSA offers its Customers an applied Training system with the following characteristics:

  • Management Philosophies: Lean Manufacturing / Organization (production/organization swift, simple and flexible) and Kaizén (continuous improvement).
  • Complementary and oriented to ensure the consulting actions.
  • Addressed to Middle Management, technicians and workers or administrative personnel (selected by the Customer Companies).
  • Focused:
    • The efficient performance of the job (quality and productivity)
    • The management of change in the Company (anticipation, innovation and creativity)
    • Customer service (internal and external) in quality, price and delivery time (competitiveness)
    • Professional and personal human resources development (competencies management: knowledge, skills, attitudes and behaviour).
  • In an environment of:
    • Swift, simple and flexible organization ("lean organization").
    • Continuous improvement (Kaizen/Learning organization)
    • Teamwork (motivation and participation)
  • Contents:
    • Effective management techniques and tools:
      • Fundamentals and theoretical development of the most modern and efficient techniques (5’S, SMED, TPM, POKA-YOKE’s, etc), with examples of your own Company.
      • Application of these techniques in a pilot work, providing advice and technical support.