Fabricante de vehículos industriales and ITEMSA

Technical advice and coaching on Methods-Times Measurement studies
Case Studie:

A productivity increase higher than 10% in the studied sections is achieved, with the implementation of work organization and methods and times management techniques more appropriate to the Customer's work processes, as well as the commitment of the hierarchical line of command of the Company to the established change of mentality and the legal assurance of the process.

Initial situation:

Need to successfully implement the techniques for productivity improvement and the assignation of correct times of execution to improve the processes productivity.

Intervention general plan:

Provide the Iveco’s personnel involved in the development of the project with the appropriate knowledge levels regarding work organization, through training and coaching required for achieving the expected objectives, as well as assist the RGI in the implementation of the studies carried out and, if necessary, accompany the Management to defend the started process of change.


  • Train the Work Analysis personnel, the RGI (Supervisors) and the members of the Productivity Committee in work organization.
  • Coaching the Analysts (Work Analysis) to implement the first studies with MTM techniques.
  • Implementation of the ItemsaSoft PROCESOS® software, as a tool to improve productivity.
  • Assist the RGI in the implementation of the studies of Methods and Times carried out.
  • Development of a Technical Report regarding the procedure followed by the Company to implement the techniques of work organization and go to Court to confirm it.


Provide the Company with methodologies, techniques and tools to significantly and continuously improve the plant productivity.


  • Productivity improvement of more than 10% of the studied sections.
  • Effective implementation of the selected work organization techniques.
  • Commitment of the hierarchic line of command of the Company with the established change of mentality
  • Legality control for the legal assurance of the implemented process.



"From the moment that we decided to update our processes management, we thought of ITEMSA because of their experience and proximity to the Customer. During these four years of professional relationship, they have trained us (both analysts and union trade representatives) and guided us in order to enable us, with our internal resources, to change and progress, in the management as well as mentally. The results couldn’t have been more satisfactory."

Andrés Fernández Antolín Manufacturing / Work Analysis IVECO